Yesb Bet Privacy Policy — Your Data, Our Responsibility

This Privacy Policy applies to all users of the Yesb bet platform (yesbbet.app). We handle the personal data of all our members with the utmost respect and adhere to international data protection standards.

"Data" as used in this policy refers to any information that can directly or indirectly identify you — such as your name, phone number, email address, device information, and similar details.

Yesb bet believes privacy is a fundamental right. We never sell your data or share it with any unauthorized third party. This Privacy Policy is written in plain English so our Bangladeshi members can understand it easily.

Yesb bet only collects information that is necessary to provide its services. The types of data we collect are outlined below:

We collect information only through the following methods:

• Directly Provided Information: Information you provide directly through registration, verification forms, or support.
• Automatically Collected Data: Automatically collected via cookies and tracking technologies while you use the platform.
• From Third Parties: Information received from payment providers or identity verification agencies.

Yesb bet uses collected data solely for legitimate purposes. We never use your information for anything unnecessary. Below are the key purposes for which we use your data:

• Account Management: Your information is used to create and verify your account, secure your login, and assist with password recovery.
• Payment processing: To accurately record deposits, withdrawals, and transaction history.
• Service improvement: To analyze your usage patterns and improve the platform.
• Personalized Experience: To recommend promotions, bonuses, and games tailored to your preferences.
• Security & Fraud Prevention: To detect unusual activity and keep your account secure.
• Legal Obligations: To meet regulatory requirements and prevent money laundering.
• Customer Support: To respond to support tickets, complaints, and enquiries.
• Contact: To send important updates, security alerts, and promotional messages.

Yesb bet does not sell your personal data. However, in limited circumstances, necessary information may be shared with trusted partners:

• Payment providers: Only the information necessary to process transactions with bKash, Nagad, Rocket, and partner banks.
• Identity Verification Agencies: With registered verification providers as part of the KYC process.
• Technology Partners: With hosting, cloud storage, and cybersecurity providers — always under NDAs and strict contractual agreements.
• Law Enforcement Agencies: To meet legal obligations under court orders or requests from lawful authorities.

All third parties we share data with are contractually bound to uphold our privacy standards and may only use the data for its intended purpose.

The Yesb bet platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Yesb bet uses industry-leading technology to keep your data secure. Our security infrastructure is regularly tested through third-party audits.

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• AES-256 Storage Encryption: All sensitive data stored in our database is encrypted.
• Two-factor authentication (2FA): An additional layer of security is available at login.
• Regular Security Audits: Penetration testing and vulnerability assessments are conducted on a regular basis.
• Access controls: Only authorized personnel can access data, and only on a need-to-know basis.
• Data backup: Regular backups are taken and stored at a secure offsite location.
• Incident Response: In the event of a security incident, affected users will be notified within 72 hours.

Yesb bet does not retain data longer than necessary. Our data retention policy is outlined below:

• Account Information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction details: Minimum 7 years, in accordance with financial regulations.
• KYC documents: Up to 5 years after account closure.
• Support Conversations: 3 years from the date of last contact.
• Marketing Data: Deleted immediately upon opt-out.

Once the retention period expires, data is securely deleted or permanently anonymised. Where legal obligations require longer retention, users will be notified.

As a Yesb bet member, you hold several important rights over your personal data. We fully respect and uphold each of these rights:

Yesb bet strictly prohibits registration by anyone under the age of 18. We never knowingly collect personal information from minors.

• Age is verified at registration and confirmed again during the KYC process.
• If a member is found to be a minor, their account is immediately closed and any collected data is deleted.
• If a parent suspects their child is using Yesb bet, please contact our support team immediately.

To learn more about responsible gaming, visit our Responsible gaming Visit the page.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@yesbbet.app
• Live chat: Click the chat button at the bottom right of the platform.
• Response time: Usually within 24 hours; up to 30 days for complex requests.
• Support Language: Support is available in both Bangla and English.